FAQ

We understand that buying snowboards can be complicated, if you have any specific questions please feel free to give us a call on (02) 6456 1673 or sent us an email using our contact form and we will get back to you ASAP.

In the meantime, check to see if your question has been answered below!

Snowboard Bindings

Q: Are snowboard bindings universal?
A: Not exactly. Most bindings are compatible with major mounting systems (2x4, 4x4, and The Channel), but it’s important to match the bindings with your board’s mounting pattern. Check compatibility before purchasing.

Q: What’s the difference between soft and stiff bindings?
A: Softer bindings are more forgiving and ideal for freestyle or beginner riders. Stiffer bindings offer more responsiveness and control—great for all-mountain and freeride setups.

Snowboard Boots

Q: How should snowboard boots fit?
A: Boots should fit snugly without causing pain. Your toes should lightly touch the front without being cramped. A proper fit is crucial for comfort and performance—too loose can reduce control, too tight can cause discomfort.

Q: What’s the difference between traditional lace, BOA, and speed lacing?
A: Traditional laces offer customizable tightness. BOA systems allow quick, one-handed tightening with a dial. Speed laces offer fast and even tightening with minimal effort. The choice depends on personal preference and convenience.

Outerwear

Q: What’s the difference between waterproof and water-resistant jackets?
A: Waterproof jackets offer complete protection against snow and rain, while water-resistant ones handle light moisture but may not hold up in heavy snow or wet conditions. Look for waterproof ratings (e.g., 10K, 20K) for performance levels.

Q: Do I need insulated or shell outerwear?
A: Insulated jackets and pants keep you warm in colder climates. Shells offer better layering flexibility—ideal if you're riding in milder weather or prefer to adjust warmth with base layers.

If you have more questions or need personalized gear recommendations, feel free to contact us or visit our store!